CHAT WITH YOUR VISITORS IN REAL TIME

Help your customers solve their doubts quickly and efficiently

With the Webchat channel, you optimize the service speed and solve your customers' problems with the expected efficiency and speed!
Also rely on artificial intelligence bots to make the first call and understand the customer's need or even solve their pains at any time of the day, 7 days a week.

Stand out with beeTalk Webchat

Answer's Database

Have a database with pre-programmed frequent responses for more agility in the agents' attendance.

Salesforce® CRM

Does your company have multiple service channels? Centralize and unify them all in Salesforce®.

service quality control

Check the quality standard of the service through the conversation history and make constant improvements.

COMPANIES THAT TRUST

Webchat + Salesforce® = beeTalk

The world's #1 CRM , integrated with the one of the service channels that has the highest satisfaction rate!  Provide the best customer experience!

The relevance of Webchat

72% of customers

expect attendants to know your history with the company (purchases, contacts, etc.)

77% of consumers

will not shop if the site does not offer an online chat channel

120% growth

in the number of companies planning to offer an artificial intelligence bot for customer service

93% of consumers

use self-service portals to resolve issues

Cases for Self-Service with AI Bots

Reduce the need for agent deployment and solve key customer demands with artificial intelligence bots

Copies of bills/Invoices

Make it easier for your customers to access duplicate documents, without the need to call agents.

Qualification and update of leads

Qualify leads and customers through questions and help assess which stage of the funnel they are in.

Data Query

Give your customers access to important data. Allow you to check current plan data, card balance, and more!

Track objects/purchase status

Allow the customer to request information about delivery steps and order status in a convenient and intuitive way.

WITH THE IDEAL SOLUTION, YOU CAN GO FURTHER!

CHOOSE YOUR PLAN

STARTER PLAN

Indicado para empresas que tem baixo fluxo de mensagens no Webchat, WhatsApp, Instagram, Telegram e/ou Facebook Messenger

Contact our Team

Up to 100 Contacts

PREMIUM PLAN

Indicated for medium and large companies with higher volume of monthly messages in the Webchat, WhatsApp, Instagram, Telegram e/ou Facebook Messenger

USD 500/MONTH

Up to 1000 Contacts

ENTERPRISE PLAN

Indicated for companies that have a large flow of monthly messages in the Webchat, WhatsApp, Instagram, Telegram e/ou Facebook Messenger

Contact our team

From 1000 contacts and up

Talk to more customers! Include other channels in your strategy!

WhatsApp

SMS

Instagram

Telegram

Facebook Messenger

OPTIMIZE processes and INCREASE conversions

Be close to your client!

Leave your contact, our team will contact you. We guarantee efficiency and GO LIVE in a few days.



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