+ 73% of consumers say that online chat is the best way to contact a business.
CHAT WITH YOUR VISITORS IN REAL TIME
Help your customers solve their doubts quickly and efficiently
With the Webchat channel, you optimize the service speed and solve your customers' problems with the expected efficiency and speed!
Also rely on artificial intelligence bots to make the first call and understand the customer's need or even solve their pains at any time of the day, 7 days a week.
Stand out with beeTalk Webchat
Have a database with pre-programmed frequent responses for more agility in the agents' attendance.
Does your company have multiple service channels? Centralize and unify them all in Salesforce®.
service quality control
Check the quality standard of the service through the conversation history and make constant improvements.
COMPANIES THAT TRUST
Webchat + Salesforce® = beeTalk
The world's #1 CRM , integrated with the one of the service channels that has the highest satisfaction rate! Provide the best customer experience!
The relevance of Webchat
72% of customers
expect attendants to know your history with the company (purchases, contacts, etc.)
77% of consumers
will not shop if the site does not offer an online chat channel
in the number of companies planning to offer an artificial intelligence bot for customer service
93% of consumers
use self-service portals to resolve issues
Cases for Self-Service with AI Bots
Reduce the need for agent deployment and solve key customer demands with artificial intelligence bots
Copies of bills/Invoices
Make it easier for your customers to access duplicate documents, without the need to call agents.
Qualification and update of leads
Qualify leads and customers through questions and help assess which stage of the funnel they are in.
Give your customers access to important data. Allow you to check current plan data, card balance, and more!
Track objects/purchase status
Allow the customer to request information about delivery steps and order status in a convenient and intuitive way.
WITH THE IDEAL SOLUTION, YOU CAN GO FURTHER!
CHOOSE YOUR PLAN
Indicado para empresas que tem baixo fluxo de mensagens no Webchat, WhatsApp, Instagram, Telegram e/ou Facebook Messenger
Contact our Team
Up to 100 Contacts
Indicated for medium and large companies with higher volume of monthly messages in the Webchat, WhatsApp, Instagram, Telegram e/ou Facebook Messenger
Up to 1000 Contacts
Indicated for companies that have a large flow of monthly messages in the Webchat, WhatsApp, Instagram, Telegram e/ou Facebook Messenger
Contact our team
From 1000 contacts and up
Talk to more customers! Include other channels in your strategy!
OPTIMIZE processes and INCREASE conversions
Be close to your client!
Leave your contact, our team will contact you. We guarantee efficiency and GO LIVE in a few days.
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